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Yes, we accept returns that fall under the Manufacturer’s Limited Warranty.

Mattress: Body impressions (signatures) greater than 1-1/2” only if the mattress has been continuously supported by a matching foundation with an appropriate frame. The frame should include a rigid support for king and queen sets. A rigid center support is equal to a support that extends from the frame to the ground.

Foundation: Splitting of the wood frame, defective, loose, or bent beams.

• Damage to the mattress fabric due to soiling, stains, bodily fluids, or burns is considered unsanitary and will void your warranty.

• Proof of purchase is required to obtain any warranty service and will only be available to the original purchaser.

• Impressions less than that of 1-1/2”. This is normal and represents the conforming of the surface to the shape of a sleeper; much like the insoles of a quality pair of shoes.

• Clearance bedding or “as is” bedding or floor models.

• Normal wear and tear to the mattress covering, fabric, or mattress ticking.

• When product failure is due to causes other than defective workmanship or material.

• Comfort level/preference or firmness.

• Damage to mattress due to incorrect, old, or a mismatched foundation.

• If the product is used for commercial purposes, unless specifically designed and built for commercial use.

• Sheet fit.

• Any Queen or King-size mattress sets that are used on a frame or bed rails without proper center support.